We provide your business with the upgrade work with minimum risk and lesser time. Upgrades will nevertheless help our customers to leverage their existing functionalities as also build to scale up their business efficiency to maintain the competitive edge over their competitors. The upgrade basically would help the customer to stay in tune with the latest and robust features and functionalities on various modules, new improved level of support and technological changes that come by with it. Our focus is clearly on providing the best practices on the enterprise system services to our clients who have implemented the ERP systems - being it Oracle Enterprise Applications or Higher Education systems at their place. We believe in following appropriate methodology and other project practices while we undertake to execute and deliver the assignment. We would provide the necessary change management strategies and training to support the customer in the shortest frame of time without the customer losing too much of time during the transition period. We will come up with a proper project plan and other initiatives to do the task successfully for the customer.
Our approach to Upgrade would include:
Functionally - study the current process and review the issues and pain points along with the likely impact on users.
Technically - study and analyze the customizations and extensions, interfaces, personalizations, integrations, and other technical components/areas.
Plan - Develop Upgrade detailed Project plan with timelines for all the scheduled activities.
Testing - Build test cases and scenarios to ensure the same is tested successfully meeting the business requirements.
Training - To ensure the team members have understood the real changes to the functionalities and new processes, and have achieved the desired level of comfort while navigating through the application.
Other Activities - All activities other than above such as ensure Platform readiness and changes to technical architecture, DBA activities will be taken care-off to ensure that the project is completed within the timelines, budget costs and it exceeds customer satisfaction. Finally, the customer will be able to optimize the cost per the investments made vis-a-vis total cost of ownership.
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